• State of Texas CMBL Purchasing

AWS Communications – Advanced Wireless Solutions VID# 1460484004200

Services Maintenance, Repair and Support Plan

Our mission is to provide you with a superior technology solution at the most cost effective price available.

Our  technicians are highly trained and take responsibility of your network project from the Design phase to Premise Wiring, Hardware Installation,Testing, Network Monitoring, Tuning and Management.

If you have a question concerning the operation and/or the equipment you purchased from AWS please contact:

AWS Technical Services
Department at 512.233.4638
or email: admin@awscom.net

Warranty Plan

AWS Inc. provides a 30 day warranty on all professional services and labor provided. We also provide to our customers contact information for the products being used that fall under the manufacturers’ warranty.

Statement of Guarantee

Advanced Wireless Solutions will make available equivalent replacement parts for a product sold to the State for  three (3) years after product(s) is discontinued.

Services Pricing

Professional Staff Category plus  Minimum Hourly Rate – Maximum Hourly Rate

  • Internet Specialist
    $50.00 - $150.00
  • Network Engineer
    $40.00 - $150.00
  • Network Integrator
    $40.00 - $150.00
  • Network Specialist
    $40.00 - $150.00
  • Operations Manager
    $40.00 - $150.00
  • Project Leader
    $50.00 - $150.00
  • Project Manager
    $50.00 - $150.00
  • Quality Manager
    $30.00 - $150.00
  • Systems Integrator
    $35.00 - $150.00
  • Technical Support Specialist
    $28.00 - $150.00
  • Testing Analyst
    $30.00 - $150.00

Product Services Information

206     COMPUTER HARDWARE AND PERIPHERALS FOR MINI AND MAIN FRAME COMPUTERS

206-14     Cables: Printer, Disk, Network, etc.

206-59     Modems, External Data Communications

Commodity items shown for Class 206 are available for the districts: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16, 17,18,19,20,21,22,23,24,25

208     COMPUTER SOFTWARE FOR MICROCOMPUTERS (PREPROGRAMMED)

208-27     Communications: Networking, Linking, etc. (Includes Clustering Software)

Commodity items shown for Class 208 are available for the districts: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16, 17,18,19,20,21,22,23,24,25

907     ARCHITECTURAL AND ENGINEERING SERVICES, NON-PROFESSIONAL

907-28     Communications Systems; TV; Microwave; Telephone; Computer

Commodity items shown for Class 907 are available for the districts: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16,17, 18,19,20,21,22,23,24,25

915     COMMUNICATIONS AND MEDIA RELATED SERVICES

915-51     Information Highway Electronic Services (Internet, World Wide Web, etc.)

915-76     Telephone Services Includes Installation, Moves, Changes, Adds, Programming, Training, etc.

915-77     Telephone Services, Long Distance and Local (Including Telex and Watts Services)

915-79     Telecommunication Services (Not Otherwise Classified)

Commodity items shown for Class 915 are available for the districts: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,
16,17,18,19,20,21,22,23,24,25

939     EQUIPMENT MAINTENANCE, RECONDITIONING, AND REPAIR SERVICES – OFFICE, PHOTOGRAPHIC, AND RADIO/TELEVISION EQUIPMENT

939-21     COMPUTERS, Data Processing Equipment and Accessories (Not Word Processing Equipment), Maintenance and Repair

Commodity items shown for Class 939 are available for the districts: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,
16,17,18,19,20,21,22,23,24,25

985     RENTAL OR LEASE SERVICES OF EQUIPMENT – OFFICE, PHOTOGRAPHIC, PRINTING, RADIO/TELEVISION/TELEPHONE EQUIPMENT

985-69     Radio and Telecommunications Equipment and Accessory Rental or Lease (Including Radio Towers)

Commodity items shown for Class 985 are available for the districts: 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15,16, 17,18,19,20,21,22,23,24,25

985-77     TELEPHONE SYSTEMS AND PORTABLE PHONES (INCLUDING PAGERS) RENTAL OR LEASE

PBX Switch Service

Pricing Structure

  • Remote MAC (Moves, Adds, & Changes)
    $40 per hour
    (Minimum 1 Hour) Simple MACs (i.e. phone configurations, swaps, type changes and Phone Mail Profile Additions)
  • On-Site MACs
    $55 per hour
    (Minimum 2 Hour) Those MACs that require an on-site visit to cross-connect or moving devices.
  • Advanced MAC
    $75 per hour
    (Minimum 2 Hour) Installation & Configuration of CDR port & CDR application or other applications and initial configurations are done on-site.
  • Remote Diagnostic, Trouble Shooting & Repairs
    $80 per hour
    (Minimum 1 Hour)
  • On-site Troubleshooting & Service Repairs
    $100 per hour
    (Minimum 2 Hours)
  • Fast Start Program
    $1200
    As described above (required)
  • Purchasing & ordering of any Software Upgrades
    TBD+Labor
    TBD + Labor

Contact us for products and services not shown here.

AWS Info

Contact:
Michael Huerta
Director of Operations

Phone: 512.233.4638
Fax: 512.441.9473
admin@awscom.net

8708 South Congress #A-120
Austin, TX 78745

Hours of Operation:
Monday-Friday
8:30 am – 5:30 pm

Contact AWS Now

We welcome your inquiry. Our team members are standing by to help find the best solution to your communications infrastructure needs. Please call us at 512-233-4638 or use the form below. We will respond as soon as possible.

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